Your trust, our promise.
We collect only what we need to deliver your order beautifully and treat your information with the same care we put into our craft.
Information We Collect
When you place an order or contact us, we collect details you share with us — your name, delivery address, phone number, email and order preferences. We do not collect more than is needed to fulfil your order.
We never store your credit card details on our servers. Online payments (where applicable) are handled by trusted third-party providers.
How We Use Your Information
Your information is used to process orders, arrange delivery, answer your questions and let you know about order status. With your permission, we may also send you occasional updates about new collections or sales.
We do not sell, rent or share your personal information with unrelated third parties.
Cookies & Browsing
Our site uses standard cookies and local storage to remember your cart, wishlist and preferences. These help the site work properly and feel responsive — they do not contain personal information.
You can clear cookies and local storage from your browser at any time.
Data Security
We use industry-standard security practices to protect the data we hold. Order information is stored on secured cloud infrastructure and accessed only by authorised team members fulfilling your order.
While no online service is ever 100% secure, we work hard to keep your information safe.
Your Choices
You can request a copy of the information we hold about you, ask us to update it, or request that we delete it. Reach out to hello@wearadora.com and we’ll respond promptly.
You can opt out of marketing messages at any time by replying STOP to a WhatsApp message or unsubscribing from email.